Kyndryl launches ASEAN AI Innovation Lab in Singapore

The lab will offer responsible AI solutions with advanced security features for organizations across Southeast Asia.

Kyndryl has launched its ASEAN AI Innovation Lab in Singapore, offering responsible enterprise AI solutions with advanced security features across Southeast Asia. The lab follows Kyndryl’s investments in the UK and France whereby the provider of mission-critical enterprise technology services committed to create regional hubs of AI talent, drive innovation and support national growth agendas.

The newly established ASEAN AI Innovation Lab will support customers in adopting AI technologies by integrating software, platform engineering solutions, and emerging innovations through Kyndryl Consult. The Lab will feature a collaborative co-creation experience via Kyndryl Vital, enabling customers to address real-world business challenges using design-led thinking. It will employ around 50 local AI experts—including data scientists, engineers, and developers—and will help organizations explore responsible AI practices through practical use cases and live demonstrations.

To accelerate AI transformation among Singapore-based companies, Kyndryl is partnering with Google Cloud and Digital Industry Singapore (DISG) through the AI Cloud Takeoff program, part of DISG’s Enterprise Compute Initiative (ECI). As a launch partner for the ASEAN AI Innovation Lab, Google Cloud will provide access to tools such as Vertex AI, BigQuery, the Agent Development Kit (ADK), and Google Agentspace to support AI solution development and business growth.

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According to Andrew Lim, Managing Director, Kyndryl ASEAN and Korea, the ASEAN AI Innovation Lab underscores Kyndryl’s long-term commitment to the region.

“Our experience in designing and delivering complex systems at scale gives us an advantage in implementing end-to-end AI solutions. By partnering with Digital Industry Singapore (DISG), Google Cloud and other ecosystem players, we aim to scale trustworthy and high-impact AI solutions that enable businesses to move faster and smarter with responsible AI principles at the core,” said Lim.

Mark Micallef, Managing Director, Southeast Asia, Google Cloud shares Lim views. He believes that enterprises across Southeast Asia are moving quickly to harness generative AI and agentic AI, and they need trusted partners to do it responsibly and at scale.

“Our partnership with Kyndryl brings together deep consultancy expertise and interoperable data-to-AI capabilities to help organizations unlock tangible and measurable ROI from deployments of enterprise-grade AI with cutting edge security capabilities,” said Micallef.

Taking a deeper look at the capabilities of the lab, customers will be able to operationalize AI through proven infrastructure and cloud-native architectures. This is critical given the increasing need to try and develop more PoCs and eventually move on towards implementing successful PoCs as well.

Working with Digital Industry Singapore (DISG) and Singapore’s top universities and research institutions, customers can cultivate AI talent and build reusable assets and services to help future-proof their workforce and innovation efforts. Additionally, the Lab’s AI experts will help organizations implement robust governance, privacy and security frameworks to address compliance and regulatory mandates, while also creating energy-efficient and cost-effective AI solutions that will reduce carbon footprints and computing costs.

As the lab will serve customers across the region, some of the use cases and industries that have been developed are in the hospitality and logistics sector as well as in employment services.

Specifically, in hospitality, Frasers Hospitality worked with Kyndryl to enhance the processes through which operational expertise is documented and streamlined. A solution was jointly built to transform training videos and add interactive multimedia features and multilingual capabilities to scale across its global portfolio. Over in the logistics sector, Kyndryl used AI to help Vietnam SuperPort automate x-ray image analysis and validate documents.

For employment services, Quest is using AI to further personalize the user experience on its gig marketplace, improving the connection between businesses with open positions and skilled local talent, resulting in increased job matching and fulfilment rates.

Kyndryl’s ASEAN AI Innovation Lab also supports Singapore’s goal of becoming a global AI leader by establishing a technology-forward, AI ecosystem, while providing valuable expertise across Malaysia, Indonesia, Thailand, Vietnam and the Philippines to meet growing regional AI demand.

“Kyndryl’s ASEAN AI Innovation Lab contributes to Singapore’s ambition to be a hub for AI innovation. We are keen for companies to develop their innovation mandates in Singapore and tap into our ecosystem to grow their businesses. Kyndryl is one such partner of the Enterprise Compute Initiative, a national-level program aimed at accelerating AI-powered transformation projects” said Philbert Gomez, Senior Vice President and Head and Executive Director, Digital Industry Singapore.

“By bringing together industry, academia and government, this Lab will serve as a catalyst for innovation, workforce skilling and the development of scalable AI infrastructure in Singapore and the broader ASEAN region,” added Gomez.