Arctic Wolf launches in Singapore, targets midmarket companies

Following its expansion in Australia and New Zealand two and a half years ago and to Japan in February this year, the cybersecurity vendor now shifts its focus to Singapore midmarket companies.

Arctic Wolf has officially launched in Singapore as the global leader in security operations continues its expansion across the APAC region. Following its expansion in Japan in February this year, Arctic Wolf is focused on transforming how businesses manage cybersecurity by delivering scalable, outcome-driven solutions.

With over 10,000 customers globally, the expansion to Singapore comes at a time where organizations are facing more challenges in dealing with the various cyber-attacks in the country. From ransomware to AI-powered cyberattacks, organizations in Singapore continue to face mounting cyberattacks. Organizations are also looking to consolidate their cybersecurity as they want to focus on enhancing their cybersecurity management to have better visibility.

According to Nick Schneider, president and CEO, Arctic Wolf, as organizations struggle with the challenges of the modern threat landscape, there is a strong customer demand across the globe for the Arctic Wolf Aurora Platform and the positive cybersecurity outcomes it delivers.

Findings from Arctic Wolf’s State of Cybersecurity: 2025 Trends Report, reveal that AI outranks ransomware as the top concern for IT and security leaders in Singapore, signaling a shift in how organizations perceive and prioritize cyber risk. As emerging technologies introduce new vulnerabilities and attack vectors, the need for effective security operations has never been more critical—helping organizations detect threats earlier, respond faster, and build long-term resilience.

The findings also revealed that 70% of businesses in Singapore disclosed a breach in the past year as they were required to by law, while 23% did so due to requirements from their insurer or an outside entity. This indicates strong regulatory compliance and incident transparency in the country. Another concerning finding is that all breach organizations surveyed in Singapore also paid the ransom to cybercriminals to get back access to their compromised date.

For David Hayes, Director APAC, Arctic Wolf, the findings from the report make it clear that organizations in Singapore are under growing pressure to advance their cybersecurity maturity.

Growing in the region

With Arctic Wolf already establishing itself in Australia and New Zealand (ANZ) and in Japan, the focus is now on Singapore. While the initial focus in on midmarket organizations in Singapore, Schneider said the long-term plan is to expand presence across the broader Southeast Asia region.

“Two and a half years ago we had no partners and no customers in ANZ. We have gone from strength to strength over that time. We have a team of over 60 people in ANZ now. And our focus is on midmarket organizations. Midmarket organizations don't necessarily have the ability to staff or run their own SOC operations. This is the market that Arctic Wolf has been in from day one,” said Hayes.

“I would say that the market is evolving a little bit in that you're starting to see even some of the slightly more sophisticated, slightly larger customers or entities in the marketplace start to look towards vendors like Arctic Wolf because of the complexity and the speed with which new threats are arriving that is getting even to be too much for some of the larger organizations. So, they look towards Arctic Wolf or a player like Arctic Wolf, especially with partners in the region to help them create a security ecosystem within their environment that can help to give them assurance that they're going to be protected,” added Schneider.

Being in synergy with partners and customers

Arctic Wolf’s partner-first go-to-market model has made it the cybersecurity partner of choice for more than 2,200 solution providers globally, including Ingram Micro, its inaugural distributor in Singapore. Designed to help resellers lead with value, Arctic Wolf’s award-winning channel program equips partners with differentiated offerings, predictable revenue opportunities, and the support needed to grow their security practice.

“Arctic Wolf and its portfolio of security operations solutions are the ideal fit for our customers looking to improve their security outcomes across the entire cybersecurity framework. Recent high profile security breaches in Singapore have brought security conversations to be front of mind for executives and employees alike across the country. We are proud to be their first distributor in the Singapore region and be able to bring robust security solutions to our clients,” said Eunice Lau, executive managing director, Singapore, Ingram Micro.

“I think where Arctic Wolf differentiates is that our business has been 100% channel since day one, effectively. So we are a really channel-centric business that not only has a program or have products that can work and be sold through the channel community, but we've also built our business practices around working with the channel community,” added Schneider.

For Schneider, it’s not just about products or services channel partners can sell, but it's about how easy it is to do business with an individual vendor and whether or not they're really bought into mutual success between vendor and partner.

“When we've worked with partners that have a broader set of solutions on their line card, what differentiates Arctic Wolf is two things. First, our solutions are differentiated in the market for the end user, and secondly, our channel programs and approach to the channel is differentiated in that we're a more optimal vendor to do business with than some of the other vendors that they might have on their card. So, from a partner's perspective, we really work to differentiate our products and services but also differentiate our go-to-market motion,” explained Schneider.

Schnieder also mentioned that Arctic Wolf has no direct sales and also its programs ensure that the partner knows that they’re in this together and are true partners. From the customer's perspective, Schneider pointed out that it's important for customers to find vendors that solve important problems for them and do that with high efficiency or high efficacy.

He believes customers should also surround those products or services with a partner that can provide complementary products or services. This would be someone that really understands the products or services in their environment but also understands maybe additional services or additional products that might be a force multiplier for the individual vendor that they might be working with in a specific use case or proposal.

“What we found in cybersecurity in particular, is that it's great to have kind of a foundational platform like Arctic Wolf, but there are individual services or individual products that are very complementary to what we do that we don't sell. And that's where having a really tight relationship with the channel community from an Arctic Wolf perspective is really important. And from the customer's perspective, it's really important to understand what your end goal is or the outcomes you're trying to achieve are so that you work with a partner and vendor that can help to mutually solve your problems together. It's kind of that synergy that I think really makes things work within the customer's environment,” added Schneider.

Arctic Wolf also completed the acquisition of Cylance in February of this year. Schneider said that they have received a really good reception from existing Cylance customers that are now Arctic Wolf.

“The reception from the market, be it partners and customers, has been very good. We have had several new products releases since acquisition close which highlights our interest in investing in it and making it a best-in-class product for customers and regions we serve,” he concluded.