Dell Technologies sees early ‘green shoots’ of agentic AI across Malaysia

As organisations in Malaysia come to grips with the data elements of how to build the data foundation, Dell Technologies is seeing green shoots of agentic AI exploration.

According to Dell Technologies’ Modern Enterprise Readiness Study 2026 Malaysia, local organisations are advancing on AI adoption and identifying data, infrastructure, security and skills as the next investment priorities to sustain that momentum at production scale.

What makes these findings even more interesting is that the country’s AI maturity is progressing as one of the fastest globally. The findings were part of a global study of 2,950 business and IT decision-makers respondents across 35 countries conducting by Vanson Bourne. Organisations in Malaysia are also revealed as being in the early-to-mid stages of their AI journey, with 22% now reporting well-established AI and GenAI solutions in production.

Undoubtedly, infrastructure modernisation remains the crucial next step in the AI journey as well as having a clearer roadmap to connect AI, data and security. 82% say their data and intellectual property require the highest level of protection while 90% will only scale AI with a credible energy strategy and 98% are ready for technology partners who can deliver more.

For Sumash Singh, Managing Director, South Asia and Emerging Markets, Dell Technologies, these are clear calls to action and a significant opportunity for Dell and its partners to enable Malaysian organisations move from AI ambition to trusted, secure and scalable outcomes, with the infrastructure, governance, skills and sovereign or local cloud options needed to advance with confidence.

He added as organisations in Malaysia come to grips with the data elements of how to build the data foundation, the vendor is seeing green shoots of agentic AI exploration.

“Customers are experimenting with agentic AI daily across any sort of model type. They're using combinations of frontier models as well as open weight models or open source models. So, it's not a specifically guided frontier model agentic AI approach, but it's very green shoots. As we talk about the maturity curve, where a lot of the customers have moved from early to mid-stage adoption, those numbers have dropped. As they're moving into the middle, we're now seeing the progression from rag to agentic to actually reasoning and knowledge-based systems. And I think it will continue to get better as customers find the economics scale in the right and appropriate way,” Singh said.

Singh also pointed out that Dell has got reference customers in Malaysia that have built clusters of GPU as a service to offer so that they can build those agentic systems without needing to build frontier models in the cloud.

For example, SNS Network is a customer and a Dell partner that has built an entire sovereign cloud for AI for companies. It takes agentic frontier or non-frontier models, deploy it on sovereign land in data centers built in Malaysia, and monetize that without having to be concerned about the parabolic costs of token usage in a frontier model.

Growth in Malaysia

Looking at Dell’s growth in Malaysia, Singh explained that while GPU acceleration remains spurred on by huge amounts of cloud growth, data modeling and data foundation have become equally important.

“Dell has been very involved in infrastructure at the data center level. We've realized that the data platforms, which includes PowerScale, our Dell AI data platform, as well as PowerStore Elite, while it's been great technologies for enterprises, it is a significant evolution in order to serve an AI world. So, we've seen the accelerant of traditional data centers,” Singh said.

At the same time, Singh also pointed out that while the innovation and growth in AI is fantastic, what is most important is how it matters to the people who matter the most.

“The modern range of Dell devices bring AI-native capabilities to the table, thanks to our partnerships with people like Microsoft through Copilot Plus. For the hardcore developers, software engineers and the people sitting on the front lines the Dell Pro Max GB10 all the way through the Pro Max GB100 is how we've brought the device experience along the way. So, there is general-purpose end-user computing using Copilot Plus, as well as all the enhancements with NPU and advanced GPU capabilities. And then we have discrete device-accelerated GPU products as well,” he said.

Put simply, Singh shared that Dell is grateful for the significant growth that's happening with AI deployments.

“The Malaysian government has significantly made AI investments attractive. We've seen significant growth here over year, and we continue to serve our customers with the best solutions that we have,” he concluded.